GRIT

G.R.I.T

Human & Organisational Performance improvement consultants

ABOUT G.R.I.T

G.R.I.T is a premier Human and Organisational Performance (HOP) training and consultancy company, renowned globally for its expertise and excellence across various industry sectors. At the core of G.R.I.T are the values of growth mindset, resilience, integrity, and transformation.

Project Description

This project focuses on creating a conceptual prototype for the "Q-Score" mobile application, intended for presentation at a sales conference. The app aims to boost operational efficiency and improve communication throughout various organizational levels. It caters to three primary user personas:

On-site Workers

Task visibility and completion of pre-task checklists are required for task authorization.

Site Managers

Responsible for supervising all site-related tasks and authorizing critical tasks for operational smoothness and safety compliance.

Executives

Oversee the general operations of the organization.

Research Phase

For the research phase of this quick prototype concept, we conducted a workshop with clients to understand their requirements. Additionally, we conducted interviews with three user types within one week.

Based on the insights gathered, we proceeded to storyboard the user flow.

Storyboard for Enhanced

Safety Management Workflow

Start Phase

Add Critical Steps

Work Environment

The supervisor accesses the "Tasks" module in the app.

Selects a task from the queue list and adds necessary details.

Supervisor includes critical steps and required watchpoints.

Utilizes checklist icon for easy reference.

Considers individual capabilities, task demands, and human factors.

Utilizes options icon for flexibility in task assignment.

Task Execution Phase

Mitigation and Review Phase

End Phase

The individual receives task assignments from their queue list.

Completes the task checklist as per requirements.

Supervisor identifies tasks with high Q-scores needing mitigation.

Initiates mitigation activities with the individual.

Uses an alert icon for immediate attention.

The supervisor reviews incidents by Q-score over the last 4 weeks.

Focuses on tasks with red incidents from the previous week.

Reviews task execution and incident reports.

Adds final notes after discussing with the crew.

Final Deliverables

In this section, we present the culmination of our design vision with the final high-fidelity mockups for the "Q-Score" mobile app. These mockups reflect our comprehensive research, user-centered approach, and innovative design thinking. They are meticulously crafted to provide a seamless and engaging user experience, addressing the unique needs of On-site Workers, Site Managers, and Executives. Through intuitive interfaces and thoughtful interactions, the app aims to enhance operational efficiency, safety compliance, and overall organizational performance.

Q-SCORE APP

Streamline Tasks, Enhance Performance

The "Q-Score App" mobile app is designed to revolutionize how organizations manage on-site operations and ensure safety compliance. Tailored to meet the needs of On-site Workers, Site Managers, and Executives, this app provides a seamless and intuitive user experience.

Click here to view Prototype

Step 1

The supervisor selects a task from the Q-List and adds information, including critical steps.

The supervisor selects 2 out of 4 precursor blocks: Work Environment, Individual Capabilities, Task Demands, and Human Nature.

Selecting Task

Task Details

Task Checklists

Assigning Task

Step 2

The individual selects a task from their Q-List and completes it.

Selecting Task

Task Mitigation

Calculating Score

Step 3

Tasks with a Q-Score requiring mitigation are moved to the Alerts tab for both supervisors and individuals.

The supervisor selects a task from Alerts and initiates mitigation activities with the individual.

The supervisor documents the implemented mitigation strategy for the task in the Alerts tab and marks it as completed.

Supervisor assigns the task to an individual.

Selecting Task From Alerts

Adding Mitigation Plan

Assigning Task Back to Worker

Step 4

The individual selects a task from their Q-List and completes it.

The worker marks a task as completed and is prompted with the question: 'Is there any incident to report?' If yes, further questions are asked.

Step 5

The supervisor reviews weekly incidents by Q-score for the last 4 weeks.

The supervisor reviews the list of tasks that reported an incident and had a red Q-score last week.

Supervisor adds any final notes as necessary.

Conclusion

The "Q-Score" mobile app aims to revolutionize on-site operations and oversight. It offers streamlined task management for on-site workers, a comprehensive dashboard for site managers, and an operational overview for executives. Plans include refining based on user feedback, integrating advanced analytics, and expanding functionalities to meet client needs.

Thank you for reading!